Such as – quick replies, automated messages, and contact organizing with labels.įor medium and large businesses, you can use WhatsApp Business API.
You can create a great business profile and use some very convenient tools. With it, you can connect with your customers in a more personal way. They can have an answer to all their questions right in their hands.įor smaller businesses, WhatsApp created a separate app, that is free to download and very easy to use. With WhatsApp Business, they no longer have to leave the app to contact the customer service department of any brand. People spend a lot of time sending and receiving messages from their friends and family through WhatsApp.
It is very convenient for people to be able to contact any business through a messaging app they are already using. With such widespread usage, it is not surprising that they decided to create WhatsApp for Business. It is in the leading position in over 180 countries and its users send around 60-65 billion messages every day. With 1.6 billion users, WhatsApp is the most popular global messaging channel.
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